My form says it is disabled when I try to preview it even though I have set it to "enabled" in settings

  • rrivera1
    Asked on July 24, 2017 at 2:23 PM
    Jotform Thread 1206907 Screenshot
  • Kiran Support Team Lead
    Replied on July 24, 2017 at 3:53 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.   

    I have checked your forms and they are clean and normal. I have activated your account and you should be able to access your forms normally. We are sorry for the trouble caused.  

  • emmasemmens
    Replied on July 24, 2017 at 8:00 PM

    Thank you for your help.  Very new to this!