What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All "download full report" links in all Emails today redirect to a Jotform "Whoops" page.

    Asked by Paul Valois  on July 24, 2017 at 04:34 PM

     I asked one of our users kmedeiros@igus.com to login and and he ensured none of the privacy checkboxes are checked. 

    The last E-Mail I received from Support suggested you could not inspect our account without an account username.

    We are igus.

    smccaskill@igus.com

    pvalois@igus.com

    kmedeiros@igus .com

    and many others.

    As of last Friday, all "Download Full Report" links directed users to a Jotforms "Whoops page".   Our sales staff uses Jotforms daily to update their managers and the executive staff.  This has not worked for them since last Friday.  

    I'll once again provide one of the URL's in an E-Mail that redirects to Whoops.  http://www.jotform.com/pdf-submission/3767179038973329295

     

     

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    JotForm Support

    Answered by Kevin_G on July 24, 2017 at 06:10 PM

    I can see you have already opened a different thread in order to inform that all seems to be working now. 

    https://www.jotform.com/answers/1207181 

    Please, if there is anything else that we can assist you, do let us know.