All "download full report" links in all Emails today redirect to a Jotform "Whoops" page.

  • Paul Valois
    Asked on July 24, 2017 at 4:34 PM

     I asked one of our users kmedeiros@igus.com to login and and he ensured none of the privacy checkboxes are checked. 

    The last E-Mail I received from Support suggested you could not inspect our account without an account username.

    We are igus.

    smccaskill@igus.com

    pvalois@igus.com

    kmedeiros@igus .com

    and many others.

    As of last Friday, all "Download Full Report" links directed users to a Jotforms "Whoops page".   Our sales staff uses Jotforms daily to update their managers and the executive staff.  This has not worked for them since last Friday.  

    I'll once again provide one of the URL's in an E-Mail that redirects to Whoops.  http://www.jotform.com/pdf-submission/3767179038973329295

     

     

  • Kevin Support Team Lead
    Replied on July 24, 2017 at 6:10 PM

    I can see you have already opened a different thread in order to inform that all seems to be working now. 

    https://www.jotform.com/answers/1207181 

    Please, if there is anything else that we can assist you, do let us know.