What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How are results from the form stored?

    Asked by branthoughton on July 24, 2017 at 11:22 PM


    Will I be able to export the results from the form into PDF's and into Excel/CSV files? Additionally, will the results be able to be cleared out for tracking purposes when needed? 

    In the past, we've used a public URL to view the form results. Is this possible as well?

    Thanks for your help,

    Brant Houghton

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    JotForm Support

    Answered by liyam on July 25, 2017 at 03:25 AM

    Hello, Brant. Submissions are stored on JotForm's database servers. These are SSAE16 Audited facilities which provide security protection against malicious attacks like SQL injection and denial of service (DOS) attacks.

    For accessing your submissions, you can access and export your submissions to Excel, CSV, or PDF. Just follow the steps from this guide to know how: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    In viewing form results or submissions, you can set your submissions page to be accessed publicly. You can check this guide for the steps: https://www.jotform.com/help/199-How-to-Share-Form-s-Submissions-Page 

    You can also create a table report which is accessible via a URL. Please check out this chapter of the user guide to know more about building reports: https://www.jotform.com/help/chapter-6-Reports