- TWalker215Asked on July 25, 2017 at 02:03 AM
I'm having difficulty adding my iFrame payment link from my CRM system to the Jotform I created. In the past with the old version of Jotform, I was able to add this link, which allows me to collect my clients payment information and process it.
I tried to add this link via the "Submit" button properties, but all I get is an error message. Is there another way that I can have this link added? I'm not understanding what I'm doing wrong especially since the "Properties" area for the Submit button has an add "Link" area.
I look forward to hearing back from someone regarding this matter.
- JotForm SupportliyamAnswered on July 25, 2017 at 04:52 AM
If you would like to switch back to V3 builder, you may do so by going to your account settings page https://www.jotform.com/myaccount/settings
However, with regard to your concern on adding an iFrame payment link from your CRM, as I do not recall a possibility of adding on the submit button's properties a link. Do you have an existing form which has this?
- TWalker215Answered on July 25, 2017 at 03:44 PMHello,
Thanks for your response!
I know in the past I was able to add this link for payment or registration into the jotforms I created. It may not have not been via the “properties” from the “submit” button, but I know I had the capability in the past.
Is there a way for me to add this link?
- JotForm SupportKevin_GAnswered on July 25, 2017 at 04:58 PM
Could you please take a look on the following guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page
The users will be redirected to the link set up on the form settings once they click on the submit button.
Let us know how it goes.
- TWalker215Answered on July 25, 2017 at 05:44 PMGreat thanks!