What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iFrame Payment Link

    Asked by TWalker215 on July 25, 2017 at 02:03 AM

    Hello,

    I'm having difficulty adding my iFrame payment link from my CRM system to the Jotform I created.  In the past with the old version of Jotform, I was able to add this link, which allows me to collect my clients payment information and process it.

    I tried to add this link via the "Submit" button properties, but all I get is an error message.  Is there another way that I can have this link added? I'm not understanding what I'm doing wrong especially since the "Properties" area for the Submit button has an add "Link" area.

    I look forward to hearing back from someone regarding this matter.

    Best,

    Tracy

  • Profile Image
    JotForm Support

    Answered by liyam on July 25, 2017 at 04:52 AM

    If you would like to switch back to V3 builder, you may do so by going to your account settings page  https://www.jotform.com/myaccount/settings

    However, with regard to your concern on adding an iFrame payment link from your CRM, as I do not recall a possibility of adding on the submit button's properties a link. Do you have an existing form which has this?

    Thanks.

  • Profile Image

    Answered by TWalker215 on July 25, 2017 at 03:44 PM
    Hello,

    Thanks for your response!

    I know in the past I was able to add this link for payment or registration into the jotforms I created. It may not have not been via the “properties” from the “submit” button, but I know I had the capability in the past.

    Is there a way for me to add this link?

    Best,
    Tracy

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  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 25, 2017 at 04:58 PM

    Could you please take a look on the following guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    The users will be redirected to the link set up on the form settings once they click on the submit button. 

    Let us know how it goes. 

     

  • Profile Image

    Answered by TWalker215 on July 25, 2017 at 05:44 PM
    Great thanks!

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