What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my account is suspended?

    Asked by Luis Giehl on July 25, 2017 at 02:13 AM

    Minha conta foi suspensa. Gostaria de saber por que.

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 25, 2017 at 02:21 AM

    Your account was suspended because of this form: http://www.jotformz.com/form/23541720153646 and asking login credentials:

    In order for us to restore your account, those fields had to be removed. 

    Your account is active now and fields are removed.

    Please avoid putting them back or your account will be suspended.

    Let us know if you have any further questions.

    Thank you!

  • Profile Image

    Answered by Luis Giehl on July 25, 2017 at 09:43 AM
    Bom dia. Entendo. Sao dados que eu preciso para instalar o site, mas tudo
    bem, posso pegar depois diretamente com a pessoa.
    Continua suspensa a conta:
    [image: Imagem inline 1]
    2017-07-25 3:21 GMT-03:00 JotForm :
    ...
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    JotForm Support

    Answered by Nik_C on July 25, 2017 at 11:51 AM

    Thank you for getting back to us and for your understanding.

    I re-activated your account.

    If you have any further questions please let us know.

    Thank you!