- PrimasiaAsked on July 25, 2017 at 05:39 AM
Please advise what is the max. file size (more than 3 files need to be uploaded) that can be uploaded to the form? And if i set the size limit, once the user upload a file that is exceed the limit, will a notice pop up notify user the file is too large?
- JotForm SupportAuryAnswered on July 25, 2017 at 10:16 AM
Please be advised that you have to manually change the maximum upload size, here you are the guidelines:
If the uploaded file size is larger than what is set up, an error message is shown stating file is not uploaded, as shown below:
If you have additional questions, please let us know.
- PrimasiaAnswered on July 25, 2017 at 09:24 PM
Thanks for your reply. In my case I didn't know the file was over the set limit until I submitted the form. As it is a long form so i need to go all the way back. Please advise how to make the error message appear immediately like you've shown above?
- JotForm SupportNik_CAnswered on July 26, 2017 at 02:06 AM
The error message will show as soon as you click anywhere outside of the upload field or you click submit.
But, maybe a workaround would be to enable multiple uploads:
And set the Limit of files to 1.
That way the error message will show immediately:
Hope it helps.
If you have any further questions please let us know.
- PrimasiaAnswered on July 26, 2017 at 02:37 AM
Thanks Nik. The workaround is very helpful!