Google spreadsheet is not updating automatically with new submissions

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    Asked on July 25, 2017 at 06:49 AM
    Still facing the same issue, have to keep on regenerating the sheet to get new submissions. The spreadsheet does not auto update.
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    Answered on July 25, 2017 at 06:56 AM

    I have pushed the missing submissions to the spreadsheet for your JotForm. Could you check if the submissions are updated? Also, please check if the new submissions are being sent to the sheet automatically. Please make sure that you are not modifying the integrated spreadsheet. If any changes are made to the spreadsheet, the integration will be broken and the new submissions will not be updated. If you have already made changes to the spreadsheet, please try reintegrating the spreadsheet and then check if the new submissions are sent normally.

    Please get back to us if the issue still persists. We will be happy to assist you further.