Delay in receiving forms

  • Profile Image
    Asked on July 25, 2017 at 08:55 AM

    There is a delay of between 30 mins and 1 hour in the completion of the forms and the forms arriving into the jotform console, are you aware of this.

  • Profile Image
    Answered on July 25, 2017 at 12:17 PM

    I made a several test submissions, but I am not able to replicate mentioned issue. I received the emails instantly. 

    Maybe it was a temporary issue. Please test your form again.

    If the issue still persist, provide us the link on your form, so that we can test it. In case that form is embedded, provide us the webpage URL.