What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Delay in receiving forms

    Asked by 5Day on July 25, 2017 at 08:55 AM

    There is a delay of between 30 mins and 1 hour in the completion of the forms and the forms arriving into the jotform console, are you aware of this.

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    JotForm Support

    Answered by BJoanna on July 25, 2017 at 12:17 PM

    I made a several test submissions, but I am not able to replicate mentioned issue. I received the emails instantly. 

    Maybe it was a temporary issue. Please test your form again.

    If the issue still persist, provide us the link on your form, so that we can test it. In case that form is embedded, provide us the webpage URL.