Delay in receiving forms

  • 5Day
    Asked on July 25, 2017 at 8:55 AM

    There is a delay of between 30 mins and 1 hour in the completion of the forms and the forms arriving into the jotform console, are you aware of this.

  • BJoanna
    Replied on July 25, 2017 at 12:17 PM

    I made a several test submissions, but I am not able to replicate mentioned issue. I received the emails instantly. 

    Delay in receiving forms Image 1 Screenshot 20

    Maybe it was a temporary issue. Please test your form again.

    If the issue still persist, provide us the link on your form, so that we can test it. In case that form is embedded, provide us the webpage URL.