delay issues

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    Asked on July 25, 2017 at 09:59 AM

    Forms definitely being delayed and those that need payment going into the in-completes even though payment made

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    Answered on July 25, 2017 at 01:02 PM

    What is the form where you are experiencing delay issues? Are actually referring to  formemail notifications being delayed? 

    Are all payments already made for the submissions that are listed in the "Incomplete payments" dashboard? If not, specify those that have already been paid, but still show up in the incomplete dashboard.