delay issues

  • 5Day
    Asked on July 25, 2017 at 9:59 AM

    Forms definitely being delayed and those that need payment going into the in-completes even though payment made

  • David JotForm Support Manager
    Replied on July 25, 2017 at 1:02 PM

    What is the form where you are experiencing delay issues? Are actually referring to  formemail notifications being delayed? 

    Are all payments already made for the submissions that are listed in the "Incomplete payments" dashboard? If not, specify those that have already been paid, but still show up in the incomplete dashboard.