I am receiving notifications about a firm submission but cannot find any record of it in jotform

  • Profile Image
    oliturner
    Asked on July 25, 2017 at 10:13 AM

    I have a few forms set up in Jotform and I have Zapier integrated so that when someone submits a form, it sends me a message in slack to inform me of a new form submission. I have received 2 new slack notifications today about a form being submitted but when i go into Jotform to view the submissions there is nothing there. 

    I know the submissions to be real as my sales team has informed me that they were present with the customer when they submitted the forms.

     

    Please could you look into this issue 

    The 2 forms in question are 

    https://form.jotform.com/60885997732980

    https://form.jotform.com/60774727878979

     

  • Profile Image
    oliturner
    Answered on July 25, 2017 at 10:24 AM

    it's working now, maybe just a bit slow in appearing