What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Remove ALL of my information from your data base

    Asked by NLBAWMU on July 25, 2017 at 10:31 AM

    when I clicked on your link at the end of a form I completed for something else I did not realize you were not part of what I was doing.

    i had no idea I was signing up for anything as your link was very misleading.  Remove ANY and ALL of any information I gave you in completing your form and remove me from ALL of your solicitation.  

    The only thing I need to receive from you is confirmation that you have done this.

  • Profile Image
    JotForm Support

    Answered by Jenny on July 25, 2017 at 10:40 AM

    To remove all of your information, we can delete your account. Please confirm that you want to delete your account with username NLBAWMU so that we can proceed.

  • Profile Image

    Answered by NLBAWMU on July 25, 2017 at 11:43 AM
    Yes, that is the username I used.  When you said, "now click on Jot" I thought that was part of the information I was using for completing the form you provided to another group.  Did not realize it was signing up with you
  • Profile Image
    JotForm Support

    Answered by david on July 25, 2017 at 01:33 PM

    We will delete the account and remove your information.  Apologies for any confusion this may have caused.