I have a Paid Plan but it says I've exceed Free Plan

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    Asked on July 25, 2017 at 11:33 AM

    Please help me! It says "I've exceeded the free account limit" 

    I have never had a free account, I have a paid plan. I was never informed of a change. Please restore my access. 

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    Answered on July 25, 2017 at 12:15 PM

    This is a duplicate thread to https://www.jotform.com/answers/1207689/ which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!