What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cant see my form in the admin screen to export contacts.

    Asked by royaleusa on August 15, 2012 at 11:54 AM

    I log in.

     

    I can see all the forms we have. When I click the submissions to get more details or try to export contact, it is just blank.

     

    I have tried in Chrome, Firefox, and Explorer.

     

    No luck, Please help

     

    User: royaleusa

    Screenshot
  • Profile Image

    Answered by javierf on August 15, 2012 at 01:29 PM

    Hello royaleusa!

    I will try to help you though it is odd because i can see the statistics of the form perfectly. I think it may be that your browser is not up to date or for some reason your antivirus is blocking it. Anyways try to access from another computer. Check this and tell me if it solves your problem.

    I will awaiting your answer.

  • Profile Image

    Answered by pinoytech on August 15, 2012 at 01:37 PM

    Hi royaleusa,

    Sorry for the inconvenience that may have caused.

    Your form is working fine in my end upon checking. I didn't reproduce the said issue of your form. Have you tried already deleting your browser cache and cookies? If not, please give a try and do let us know if the said issue still persist or not so we can further assist you and investigate your form.

    Thank you!