What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform website is extremely slow

    Asked by HambletonPetServices on July 25, 2017 at 12:15 PM

    For about three days now, I've noticed that my profile area on the Jotform website is extremely slow - such that I can't use it.

     

    Rich

    contact@hambletonpetservices.co.uk

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    JotForm Support

    Answered by david on July 25, 2017 at 01:47 PM

    I checked the profile page for my account and everything is loading rather quickly.  I also checked the profile page for your account and did not experience any slowdown.  Just to confirm, you are referring to the account profile page, correct?

    https://www.jotform.com/myaccount/profile

    As far as I can tell, this should be loading without issue at this time.