What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SPAM Form

    Asked by Postmaster  on July 25, 2017 at 12:21 PM

    We are getting SPAM from one of your forms.  Below is the link.

    https://form.myjotform.com/72043659612557

    https://form.myjotform.com/72043659612557

    Please remove ASAP and hopefully you can delete the data that was gathered.

    Page URL:
    https://form.myjotform.com/72043659612557

    Screenshot
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    JotForm Support

    Answered by BJoanna on July 25, 2017 at 02:03 PM

    You can use the Unique Submission feature or the Unique Question feature to prevent duplicate submissions. 

    How to Set Unique Submissions on a Form

    How to set Form Limits Based on a Unique Question

    You can also add a captcha to your form.

    How to Add a Captcha Field

    You can also delete your submissions. 

    How to Delete Form Submission Data

    Please note that deleted submissions cannot be restored. 

    Let us know if you need further assistance.

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    JotForm Support

    Answered by BJoanna on July 25, 2017 at 02:08 PM

    It seems that I did not understand the issue that you reported correctly. You reported the spam form. 

    I have now suspended the account in which the form you provided was created. The form is now disabled. 

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    Answered by Postmaster  on July 25, 2017 at 02:22 PM

    Thank you for disabling the form.