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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can we collect payment information through JotForm without using your payment processors?

    Asked by megan  on July 25, 2017 at 01:13 PM

    We would like to have an application form on our website to colelct data for new users to register for our event. We would like to be able to collect payment information on the form without the money being collected at that point since the registration needs to be approved and added into our CRM system. Would we be able to collect payment information through a JotForm Template? (ie, can we add/change a field on a template to say "Credit Card Number", "Expiration date" and "Cardholder Name" ?)

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    JotForm Support

    Answered by Jim_R on July 25, 2017 at 02:29 PM

    Hey Megan - You can't collect payment information on any of your forms. This would go against our Terms of Use. Anything that's related to payment, whether they are processed immediately or at a later date should be handled through one of our payment processors.

    Here's a complete list of all payment processors we integrate with: https://apps.jotform.com/category/payment_processing

    If all you need is some sort of Payment Authorization (e.g. charge your users at a later date), then your choices would be limited to Stripe, Paypal or Authorize.net.

    Complete guide: How-to-Enable-Payment-Authorization