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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Attaching zip to autoresponder email

    Asked by mdscj1 on July 25, 2017 at 06:28 PM

    I am having trouble attaching a zip file to my autoresponder email.  I was told that a zip is supported but everytime I attached a zip file it gave me an error message that said, "unsupported file type". 


    Please contact your tech department to fix the platform so that I can attach a zip because I need to send multiple files and reduce the size.  The total file size I am trying to attach and send is less than 2 mb.  I don't want to send multiple autoresponder emails.

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    JotForm Support

    Answered by jonathan on July 25, 2017 at 09:22 PM

    I have submitted a feature ticket for this here


    Please use that thread instead on your next updated response.