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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Attaching zip to autoresponder email

    Asked by mdscj1 on July 25, 2017 at 06:28 PM

    I am having trouble attaching a zip file to my autoresponder email.  I was told that a zip is supported but everytime I attached a zip file it gave me an error message that said, "unsupported file type". 

     

    Please contact your tech department to fix the platform so that I can attach a zip because I need to send multiple files and reduce the size.  The total file size I am trying to attach and send is less than 2 mb.  I don't want to send multiple autoresponder emails.

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    JotForm Support

    Answered by jonathan on July 25, 2017 at 09:22 PM

    I have submitted a feature ticket for this here

    https://www.jotform.com/answers/1208487-Request-feature-to-include-zip-file-type-in-Email-Attachment-to-form#1

    Please use that thread instead on your next updated response.

    Thanks.