Attaching zip to autoresponder email

  • mdscj1
    Asked on July 25, 2017 at 6:28 PM

    I am having trouble attaching a zip file to my autoresponder email.  I was told that a zip is supported but everytime I attached a zip file it gave me an error message that said, "unsupported file type". 

     

    Please contact your tech department to fix the platform so that I can attach a zip because I need to send multiple files and reduce the size.  The total file size I am trying to attach and send is less than 2 mb.  I don't want to send multiple autoresponder emails.

  • jonathan
    Replied on July 25, 2017 at 9:22 PM

    I have submitted a feature ticket for this here

    https://www.jotform.com/answers/1208487-Request-feature-to-include-zip-file-type-in-Email-Attachment-to-form#1

    Please use that thread instead on your next updated response.

    Thanks.