What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel my subscription?

    Asked by dinahaustin on July 25, 2017 at 08:45 PM

    I love your site but only need it for our church's annual VBS.  I need to cancel my subscription please.



    Dinah Austin

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    JotForm Support

    Answered by John_Benson on July 26, 2017 at 01:30 AM

    Hi Dinah,

    I checked your account and it is now under the Free user. If you're referring to a different account, here's a guide on how to downgrade account back to free plan: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    I hope that helps.