I need t cancel my subscription as I need it only once annually

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    Asked on July 25, 2017 at 08:45 PM

    I love your site but only need it for our church's annual VBS.  I need to cancel my subscription please.



    Dinah Austin

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    Answered on July 26, 2017 at 01:30 AM

    Hi Dinah,

    I checked your account and it is now under the Free user. If you're referring to a different account, here's a guide on how to downgrade account back to free plan: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    I hope that helps.