Form not found

  • Andy_Braun
    Asked on July 26, 2017 at 4:08 AM

    Dear Jotform Team.

    Two days before we had the problem that our jotform account was not available because our IP was falsely banned. We use jotform in our inern wiki for vacation request and so on.

     

    Since my account is available again, I see my 4 forms at my account and I can edit my forms BUT if I want to open a form I get the error „Form not found – This form is disable“. 

    Jotform Thread 1208648 Screenshot
  • Charlie
    Replied on July 26, 2017 at 5:07 AM

    Hi,

    I believe my colleague has already answered your concern yesterday on this link: https://www.jotform.com/answers/1207491. Please refer to that for the complete details.

    I see that the form that was flagged with violations is the form ID 70993887017369 titled "Abrechnung Fortbildung". That form has been moved in your "Trash", but I suggest purging it so that our anti-phishing system won't be able to scan it. 

    I have re-activated your account, but please do read the reply of my colleague on the other link and follow our terms of use to avoid being suspended again.

    Thank you.