What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found

    Asked by Andy_Braun on July 26, 2017 at 04:08 AM

    Dear Jotform Team.

    Two days before we had the problem that our jotform account was not available because our IP was falsely banned. We use jotform in our inern wiki for vacation request and so on.


    Since my account is available again, I see my 4 forms at my account and I can edit my forms BUT if I want to open a form I get the error „Form not found – This form is disable“. 

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    JotForm Support

    Answered by Charlie on July 26, 2017 at 05:07 AM


    I believe my colleague has already answered your concern yesterday on this link: https://www.jotform.com/answers/1207491. Please refer to that for the complete details.

    I see that the form that was flagged with violations is the form ID 70993887017369 titled "Abrechnung Fortbildung". That form has been moved in your "Trash", but I suggest purging it so that our anti-phishing system won't be able to scan it. 

    I have re-activated your account, but please do read the reply of my colleague on the other link and follow our terms of use to avoid being suspended again.

    Thank you.