What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to downgrade my account to the free plan

    Asked by UlrichRoth on July 26, 2017 at 05:21 AM

    Hi... please downgrade me to starter level. Thx

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    JotForm Support

    Answered by amy on July 26, 2017 at 07:18 AM

    You can downgrade your account to the free plan by following our user guide: How to Downgrade Subscription Back to Free Account By following this way, you won't be charged for the next month. 

    However, if you want to downgrade your account instantly, please reply to this thread so that we can start the process.