What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Global Countdown widget: The seconds counter is cut off when countdown is set to more than 24 hours

    Asked by Fonehouse on July 26, 2017 at 07:44 AM

    Hi I have added the widget Global Countdown timer to my jotform. I want to be able to do more 24 hours timer, but when I do more the than 24 hours the timer design cuts out the seconds display 

    https://form.jotformeu.com/72042318875357

    Can anyone help, please?

     

    Thanks 

    Page URL:
    https://form.jotformeu.com/72042318875357

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 26, 2017 at 12:00 PM

    I was able to replicate mentioned issue. It seems that a default width of a Global Countdown widget is 350px and when a days counter is displayed the seconds counter is moved to the new line and it is cut-off.

    I will report this issue to our developers.

    For now, you can add this CSS code to your form to resolve this issue:

    iframe {

        width:500px;

    }

    How to Inject Custom CSS Codes

    Here is my demo form: https://form.jotformpro.com/72064403269959