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Angela KresnikAsked on July 26, 2017 at 8:28 AM
I have asked for the reset twice but still haven't received the password reset. Can you please get me access to my account that I already have?
Thanks,
Angela
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Aurora JotForm SupportReplied on July 26, 2017 at 11:56 AM
Hello,
Unfortunatelly we do not handle log in credentials, I have sent you an email for your to password reset on account username akresnik.
If you have additional questions, please let us know.
Regards.
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Angela KresnikReplied on July 27, 2017 at 10:43 AMNew response received
By the time I could click on the password reset link it was expired. I
clicked on the password reset again today on your site and still don’t have
an email to reset my password. Can you please send it to me again so I can
get this fixed.
Thanks,
Angela
*Angela Kresnik*
*Director of Human Resources*
*CarePoint **HealthCare*
*5600 S. Quebec St*
*Suite 312A*
*Greenwood Village, CO 80111*
*Office: 303.436.2717** |fax: 303.436.2710*
[image: CarePoint HC Logo]
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AIDANReplied on July 27, 2017 at 12:37 PM
I have successfully issued a new password reset instructions email. It should be landing into your email inbox as I type my reply.
Please also check your SPAM/JUNK/BULK folders in case emails are landing there instead of the inbox.
I hope this helps. If you need further assistance please let us know. Thank you.
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Angela KresnikReplied on July 27, 2017 at 1:43 PMNew response received
I received it and was able to change my password. Thanks for your help!
*Angela Kresnik*
*Director of Human Resources*
*CarePoint **HealthCare*
*5600 S. Quebec St*
*Suite 312A*
*Greenwood Village, CO 80111*
*Office: 303.436.2717** |fax: 303.436.2710*
[image: CarePoint HC Logo]
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AIDANReplied on July 27, 2017 at 2:47 PM
You're quite welcome!
I am glad you have things sorted out now and please don't hesitate to contact us again if we can be of any help.