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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Why the form preview is not showing properly?

    Asked by Rritsud on July 26, 2017 at 09:19 AM

    Here is the URL to our form: https://www.jotform.com/build/70388148214154 


    It publishes fine to our website and works properly there, just not in the preview area when making form changes or testing.




    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 26, 2017 at 01:00 PM

    I assume you're referring to the Text fields that are not showing on Preview:

    I tested and I was able to replicate this issue.

    I will investigate it a bit further and I will get back to you.

    If you noticed some other misbehavior, please let us know.

    Thank you!


  • Profile Image
    JotForm Support

    Answered by Nik_C on July 27, 2017 at 03:38 AM

    Thank you for your patience.

    I tested your form further to find out why the Text fields are not showing but I wasn't able to find the cause.

    So I re-added the fields and they are showing fine now:

    Here is my cloned version of your form: https://form.jotform.com/72071912185959

    Feel free to clone it: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Were some other fields affected by the similar problem?