What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is it possible to set up the notification email so that sending email address is the same as the person submitting the form?

    Asked by PUREInsurance on July 26, 2017 at 09:53 AM

    In order to catch the submitted info properly in our database, the notification email needs to come from the email address of the person submitting the form. Can this be done? 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on July 26, 2017 at 12:57 PM

    My understanding is that you want to use the client's email address as the Sender Email of the Notification.

    It is possible to have this kind of function by using Mandrill. Please check this user guide: Set-The-Sender-Email-Address-With-Mandrill-Account.

    Hope that helps. Thank you.