What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I can't reset password?

    Asked by Sergiy Lishchuk  on July 26, 2017 at 11:20 AM

    Can't reset password - not getting reset email.


    Please update ASAP

    Page URL:

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    JotForm Support

    Answered by Nik_C on July 26, 2017 at 01:38 PM

    I tested our Password reset feature and it worked fine, I received an email instantly.

    I initiated a password reset email to the email address that is associated with the form in the above URL.

    Please let us know if you received it.

    Thank you!