What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Do I cancel my account?

    Asked by betterboo on August 15, 2012 at 04:51 PM

    I need to cancel my account if you could tell me how that would be great!

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    Answered by gori-mathew on August 15, 2012 at 05:06 PM

    Hi, Your account is scheduled to downgrade on 2012-09-03.  Please note that your account will remain in Premium package until this date when it will downgrade to Free. Once on Free account, you will no longer be charged for this account and your forms will not be disabled.

    Please feel free to re-upgrade back in future at your own time.