What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why do I need to reload the page to see my form?

    Asked by fabrizionardoni on July 26, 2017 at 12:30 PM

    Salve,

     

    ho integrato un form sul mio sito

     

    http://www.geolocalizzati.com/registrati

     

    ma quando apro il sito non si vede subito il form, devo fare un refresh e poi funziona!

     

    come mai?

     

    Page URL:
    http://www.geolocalizzati.com/registrati

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 26, 2017 at 02:37 PM

    I have checked the link you shared us and I can see the form loads properly the first time I open your webpage, here's an example: 

    I can see you have embedded your form using the default embed code, could you please try embedding your form using the iFrame code instead? 

    This guide will you to get the iFrame code of your form: Getting-the-form-iFrame-code

    Please try also removing the JavaScript part, that will help you to avoid conflicts: 

          <iframe

            id="JotFormIFrame"

            onload="window.parent.scrollTo(0,0)"

            allowtransparency="true"

            src="https://form.jotform.com/FormID"

            frameborder="0"

            style="width:100%;

            height:6806px;

            border:none;"

            scrolling="yes">

          </iframe>

    I hope this helps.