Why do I need to reload the page to see my form?

  • Profile Image
    fabrizionardoni
    Asked on July 26, 2017 at 12:30 PM

    Salve,

     

    ho integrato un form sul mio sito

     

    http://www.geolocalizzati.com/registrati

     

    ma quando apro il sito non si vede subito il form, devo fare un refresh e poi funziona!

     

    come mai?

     

  • Profile Image
    Kevin_G
    Answered on July 26, 2017 at 02:37 PM

    I have checked the link you shared us and I can see the form loads properly the first time I open your webpage, here's an example: 

    I can see you have embedded your form using the default embed code, could you please try embedding your form using the iFrame code instead? 

    This guide will you to get the iFrame code of your form: Getting-the-form-iFrame-code

    Please try also removing the JavaScript part, that will help you to avoid conflicts: 

          <iframe

            id="JotFormIFrame"

            onload="window.parent.scrollTo(0,0)"

            allowtransparency="true"

            src="https://form.jotform.com/FormID"

            frameborder="0"

            style="width:100%;

            height:6806px;

            border:none;"

            scrolling="yes">

          </iframe>

    I hope this helps.