My submissions aren't showing up on my form. How do i get them to?

  • Banana_Science
    Asked on July 26, 2017 at 1:06 PM

    I have a google spreadsheet that all of my jotform submissions are supposed to go to, but lately they haven't been showing up. The same problem occured yesterday at about ten thirty in the morning here. All the jobs did not show up that day but they did show up this morning. All the forms submitted today did not show up on my spreadsheet. The forms do show up on the jotform website though

    Page URL: https://docs.google.com/spreadsheets/d/1BBC_0TFhXj2v_PFd8a3fp1BStjT3mpOLlt9lJ8V6Y5A/edit#gid=31331252
  • John_Benson
    Replied on July 26, 2017 at 2:35 PM

    Please try to re-integrate the Google Spreadsheet to your form. To do that, please follow this guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    If the issue persists, could you please provide the form ID or form link so we can try to manually push the missing submission?

    Thank you.