What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My submissions aren't showing up on my form. How do i get them to?

    Asked by Banana_Science on July 26, 2017 at 01:06 PM

    I have a google spreadsheet that all of my jotform submissions are supposed to go to, but lately they haven't been showing up. The same problem occured yesterday at about ten thirty in the morning here. All the jobs did not show up that day but they did show up this morning. All the forms submitted today did not show up on my spreadsheet. The forms do show up on the jotform website though

    Page URL:
    https://docs.google.com/spreadsheets/d/1BBC_0TFhXj2v_PFd8a3fp1BStjT3mp<br/>OLlt9lJ8V6Y5A/edit#gid=31331252

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    JotForm Support

    Answered by John_Benson on July 26, 2017 at 02:35 PM

    Please try to re-integrate the Google Spreadsheet to your form. To do that, please follow this guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    If the issue persists, could you please provide the form ID or form link so we can try to manually push the missing submission?

    Thank you.