What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Send Uploads as Attachment file size limit

    Asked by screentech on July 26, 2017 at 01:59 PM
    3) Our each upload file might over 30MB.     Would it get error when I enable the ADVANCED Setting "Send Uploads as Attachment"?
  • Profile Image
    JotForm Support

    Answered by John_Benson on July 26, 2017 at 02:27 PM

    It depends on the email provider the user is using. In Gmail, you can only receive a maximum of 25MB per email. In Verizon, it is only 20MB.

    I recommend you limit the file size to 15MB.

    Related guide: https://www.jotform.com/help/393-How-to-Attach-a-File-to-Autoresponder-Emails