Too many emails? text and unsubscribe link appearing at bottom of autoresponses

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    JFedGMW
    Asked on July 26, 2017 at 02:40 PM

    We're getting text reading "Getting too much email from ...You can unsubscribe. Why is that and how do we remove this text?

    See the attached Word doc for a screenshot.

     

     

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    Chriistian
    Answered on July 26, 2017 at 03:48 PM

    It is a standard for every marketing/automated emails to have unsubscribe/opt-out links similar to what you have shown. It is a way to avoid frustration from your customers receiving those emails. Otherwise, if you do not provide them a way to opt-out as email recipients and keep receiving the same email, they might report you as spam.

    A related article regarding this can be found here. https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business