What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Import App: Needs smooth transfer of data from downloaded submissions to another form through Import App

    Asked by iondjp on July 26, 2017 at 03:24 PM
    Steps 5, 6, and 7 of the Setup and replicate instructions are cumbersome and error prone. At present they are mandatory for successful import. If you do not change the header, the Import App will spit out errors. On the other hand, the export or the download function should deliver a CSV file that is ready made to be imported by the Import App. IOW, the headers should be the same. I should not have to cut and paste.
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    JotForm Support

    Answered by Chriistian on July 26, 2017 at 03:30 PM

    @iondjp, I would have to experiment with several forms to replicate your findings and escalate this to our developers if possible. I will be back as soon as possible.