Form Submissions: submission data has disappeared for one form.

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    Asked on July 26, 2017 at 04:24 PM

    I was looking at survey submissions from 2015 and there is no longer any information in them. Does this information get deleted after a certain amount of time? Not all of our surveys from 2015 are like this. Just some of them are. We were just wondering why this could be.

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    Answered on July 26, 2017 at 05:33 PM

    Thanks for letting us know, submissions do not get deleted by the system for paid accounts. I have forwarded this to our back-end team to see if they can recovered the data.

    You will be notified via this thread about any updates on this matter.