What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by ccStudios on July 26, 2017 at 05:02 PM

    You required an upgrade which we did for the $5.00 per month plan. Then you demanded an upgrade again to the $9.00 per month plan which we also did today. We want a refund of $5.00.

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    JotForm Support

    Answered by BDAVID on July 26, 2017 at 06:14 PM

    The $5 Storage monthly subscription(S-490394979V059081L) has been cancelled and refunded. Your account will remain with the $19 Bronze monthly subscription(S-4XG8990244792135J).

    Open a new thread if you need anything else, we will be glad to assist you.