- ccStudiosAsked on July 26, 2017 at 05:02 PM
You required an upgrade which we did for the $5.00 per month plan. Then you demanded an upgrade again to the $9.00 per month plan which we also did today. We want a refund of $5.00.
- JotForm SupportBDAVIDAnswered on July 26, 2017 at 06:14 PM
The $5 Storage monthly subscription(S-490394979V059081L) has been cancelled and refunded. Your account will remain with the $19 Bronze monthly subscription(S-4XG8990244792135J).
Open a new thread if you need anything else, we will be glad to assist you.