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    Asked on July 26, 2017 at 05:02 PM

    You required an upgrade which we did for the $5.00 per month plan. Then you demanded an upgrade again to the $9.00 per month plan which we also did today. We want a refund of $5.00.

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    Answered on July 26, 2017 at 06:14 PM

    The $5 Storage monthly subscription(S-490394979V059081L) has been cancelled and refunded. Your account will remain with the $19 Bronze monthly subscription(S-4XG8990244792135J).

    Open a new thread if you need anything else, we will be glad to assist you.