What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I send a test email I am not receiving the email.

    Asked by dawnbusters on July 26, 2017 at 05:40 PM
    Page URL:
    https://form.jotform.us/63626313859160

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    JotForm Support

    Answered by BDAVID on July 26, 2017 at 06:28 PM

    Please note that when you click on the "Test Email", the test notification is sent to the email address that is registered in your account's profile, not to the email address you have listed as a recipient. In order to properly test the notification, you need to do a real submission.

    Make sure to check your spam folder, and if you find the notification there, mark it as NOT SPAM.