PayPal Integration: Unable to forward Unique ID to the custom field at PayPal

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    Asked on July 26, 2017 at 06:09 PM

    my condition that copies the value in my invoice number field to my pass invoice to Paypal field is not working. the text field stays blank. I'm not allowed to pass the invoice # field to paypal directly because it is not a text field. I need this present to match up payments with registrations.

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    Answered on July 26, 2017 at 07:45 PM

    The Unique ID is being generated upon submission, it means that condition will not work since it does not have the Unique ID value.

    I am forwarding a ticket to our developers to see if we can implement it in some different way. There is no ETA, but we will let you know if we have any updates.

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    Answered on July 26, 2017 at 08:19 PM

    That seems to conflict with other JotForm answers on this issue:


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    Answered on July 27, 2017 at 02:30 AM

    I have tested the feature to send the Unique ID widget or Form calculation to PayPal. However, the PayPal field is currently allowing to pass the data from a text box field only. 

    Our colleague, Mke has already sent a request to our backend team in this regard. If there is any update in this regard, you'll be posted here.

    Thank you! 

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    Answered on January 29, 2018 at 09:40 AM


    In case you didn't know, this issue was already resolved.

    Thus, we are closing the ticket associated with your concern. 

    Please let us know if there is anything else we can help you with.