What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete the PayPal payment field?

    Asked by dearlittledesigns on July 26, 2017 at 06:16 PM

    Hi there,

     

    I have created a form that I am very happy with

     

    https://form.jotform.co/72056959210861

     

    But it is having issues saying Paypal is not set up correctly. I don not wish to have paypal set up at all as I don't want to take payment.

     

    I only want to recieve the order from the customer via email.

     

    I then need to get shipping quotes on an order by order basis and then invoice the customer myself through our accounting software.

     

    Please can you help me get rid of the payment section?

    Page URL:
    https://form.jotform.co/72056959210861

  • Profile Image
    JotForm Support

    Answered by Jim_R on July 26, 2017 at 08:18 PM

    To remove the PayPal payment field, just select it from your Form Builder then click the red TRASH BIN icon.

    Afterwards, go to the PAYMENTS section and add the PURCHASE ORDER field. This will automatically re-add all your previous products in PayPal.