What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form getting stuck on please wait?

    Asked by kansasweddings on July 26, 2017 at 06:26 PM

    HELLo- our website was blocking many countries.  This has been fixed.  Please try again:


    Now it seems coupon has been accepted but it is not processing.  The order sits in the PLEASE WAIT mode.

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    JotForm Support

    Answered by Kevin_G on July 26, 2017 at 06:41 PM

    I have checked your form and noticed there is an error in the web console at the moment of trying to submit the form: 

    I would suggest you to try embedding your form using the iFrame code, this guide will help you getting the code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    I hope this helps.