- iconicperformancesAsked on July 26, 2017 at 08:30 PM
I have a form for our Vehicle Log that our Staff use when driving our company cars. These use this form as an Electronic Vehicle Travel log. The problem we are having is when they fill the details in one line at a time, they can't submit the form until their travel has ended. This can be hours later, from the time they started the form.
What is happening is that the form will often refresh and all the information they inputted during the drive from the start gets wiped and the form refreshes and they have to re-write everything from the start and they can't remember it.
So I am wondering if there is a way to set the form, for it to save the details, or hold the details without losing or refreshing them so that our staff can fill the form out from the start to the end of their travels.
- JotForm SupportJim_RAnswered on July 27, 2017 at 02:29 AM
We have 2 save methods and from how you're describing it, the FIRST METHOD below is what you need.
1. Browser-based method
Easy to setup, but relies on the Browser's Local Storage.
Meaning, if they started filling out your form using Chrome, left their desktop/laptop, went back and re-opened the form on Firefox/Safari, then their progress is lost. Using the same Chrome browser again would continue where the user left off.
Complete guide: How-to-Enable-Auto-Fill-on-Forms
2. Session parameter method
Quite complicated setup and requires 2 forms to make it work.
Form 1: The first form where the user will need to fill out the name and email field. The session URL will be created here and we will use the email field as the session ID.
Form 2 (Main Form): This is the main form where all the necessary and important fields we need to collect. The main form needs to have page break, please also note that the progress on each page will only be saved when the "Next" and "Back" button is clicked.
Complete guide: How-to-Save-Forms-and-Continue-Later
- iconicperformancesAnswered on July 30, 2017 at 08:46 PM
Wow, they both seem very complicated. I tried doing the 2nd one and it didn't work.
- JotForm Supportashwin_dAnswered on July 31, 2017 at 01:14 AM
Please be noted that this feature of saving the form's input data in session requires two forms and the main form should have the "Page Break" field. The data is saved only on the click of the next button.
I did check few of your last edited forms but couldn't locate the first & second form. I would suggest you to please let us know which form you are using as first form and also the second form as well and we will take a look.
We will wait for your response.
- iconicperformancesAnswered on October 12, 2017 at 06:55 AM
Hi ashwin_d It worked and I can create sessions. Out of curiousity where do the sessions get saved and can I delete one, if one my employees forget to fill out the session and it just waits there for days. Does this slow down my form speeds etc?
- JotForm Supportashwin_dAnswered on October 12, 2017 at 10:06 AM
I am glad to know that "Save Forms and Continue Later" feature works as expected.
The session data is saved in our server. Yes you can view and delete the sessions from your form's submission page. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.