I want to downgrade but not cancel my account.

  • Julesharvey
    Asked on July 26, 2017 at 9:32 PM

    Hi there I am not using my account as much and would like to go back to having a free account. How can I downgrade without loosing my forms and info.

    Thanks

  • Jenny
    Replied on July 27, 2017 at 1:53 AM

    You can downgrade your  account to the your preferred plan. Please check the following link to see the user's guide. 

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account