What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to downgrade but not cancel my account.

    Asked by Julesharvey on July 26, 2017 at 09:32 PM

    Hi there I am not using my account as much and would like to go back to having a free account. How can I downgrade without loosing my forms and info.

    Thanks

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    JotForm Support

    Answered by Jenny on July 27, 2017 at 01:53 AM

    You can downgrade your  account to the your preferred plan. Please check the following link to see the user's guide. 

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account