What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does the text get cropped

    Asked by NZME_Francis on July 26, 2017 at 09:49 PM

    The form is being iframed into a 300x250 pixel ad and works fine when I preview it in jot form and in google web design, but when I have it loaded onto a test page I get mixed results with the text being cropped or unable to be seen at all.

    Here is the link to the test page: http://www.nzherald.co.nz/entertainment/news/article.cfm?c_id=1501119&objectid=11895259&test=DVS

     

    Screenshot
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    JotForm Support

    Answered by John_Benson on July 27, 2017 at 03:47 AM

    I checked the Page URL that you have provided and I can see that it is working properly. I also checked the form direct link and it is working fine on my end. Here's a screen animation of the working form:

    Could you please try using a different internet browser?