What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my embedded form keep showing a jotform link?

    Asked by ConciliumGroup on August 15, 2012 at 08:41 PM

    I recently embedded a form on my website and while the link and page name appear correctly when I first load the page, once a response is submitted, the form reloads with a jotform link and icon in the tab (please see attached screenshot)? Why is this? 

    Page URL:

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    JotForm Support

    Answered by idarktech on August 15, 2012 at 10:10 PM


    The reason why it redirects to your form URL after form submissions is because of the Custom URL used on your thank you page (you're using your form URL as your thank you page). To fix it, please change the URL or you may choose other thank you page options. Check this guide to learn how to access your form thank you page settings: http://www.jotform.com/help/38-How-to-Redirect-to-a-Page-After-Form-Submission

    Hope this helps. Thank you!


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    Answered by ConciliumGroup on August 15, 2012 at 11:03 PM

    Great fixed that one quickly.