What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit submitted form

    Asked by HusseiniAllstarsForm on July 27, 2017 at 07:22 AM

    Hi

    I have a submission where I need to edit it.  It won't allow editing even tho I press the edit button.

  • Profile Image

    Answered by dustabbs on July 27, 2017 at 11:39 AM

    Hey!

    Usually this problem occurs due to several reasons:

    1. Try to disable your antivirus and see if edit button works

    2. Run your form in different browsers, preferrably latest version of Google Chrome

    3. If you are already using Chrome, try to clean the cache

    4. Try a different internet connection or use http://www.jotform.us domain

    If all of the above doesn't work, make sure you are not a Sub User, as subusers don't have editing rights.

    To check if you're a Sub User, go to your account settings and click on "User" tab

     

    Let us know if it helps!