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    Copy value isn't working

    Asked by mdavid on July 27, 2017 at 10:57 AM

    I have a form that is a survey and it has an option to allow the user to copy responses from one set of responses to another.  I am using the "Update/Calculate Field" condition and it doesn't seem to be working when I look at the submission.  Is there something I am missing?

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    JotForm Support

    Answered by david on July 27, 2017 at 12:57 PM

    Your setup works as expected but there is one small change that needs to be made if you want to keep the fields hidden form students 2-5.  Change "Clear Hidden Values" from "Clear on Submit" to "Don't Clear":

    This can be found under the "Settings" tab by clicking "Show More" at the bottom. 

    If this option is set to "Clear on Submit" it will clear all values from hidden fields.  When it is set to "Don't clear" hidden values contained in hidden fields will be retained.