What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I downgrade my account will it do so at the end of that month I have paid for?

    Asked by mstevo21 on July 27, 2017 at 01:13 PM

    I have just upgraded for 1 month, if i downgrade now will it do so at the end of that month I have paid for?

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    JotForm Support

    Answered by AIDAN on July 27, 2017 at 02:43 PM

    Yes, and even better, our upgrades are not tied to beginnings and ends of months, but rather at the exact dates of the upgrades, so you will enjoy the full period of your upgrade when you cancel it, and only then your account goes back to the Free status.

    In your specific case, your account is scheduled to downgrade in August 28th 2017.

    I hope this helps. If you need further assistance please let us know. Thank you.