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  • Profile Image

    Embedded form not displaying fully on iphone

    Asked by womenonpurpose on July 27, 2017 at 01:35 PM

    Hi,

    I have a form embedded on an unbounce page.

    When viewing this unbounce page with an iphone and clicking on the button to open the jotform that is embedded in a lightbox, the form is displaying only partially. 

    I've used iframe code and included mobile responsive widget in the form.

    Can you help me understand why the form is not displaying correctly on an iphone?

    Thanks,

    D

    Page URL:
    http://unbouncepages.com/immex2017/

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    JotForm Support

    Answered by John_Benson on July 27, 2017 at 03:30 PM

     I checked the page URL that you have provided using iPhone 6 and I was not able to replicate the issue. I opened your form using the Google Chrome built-in mobile display viewer. Please see the screen animation below:

    Form Direct Link: http://www.jotformeu.com/form/71995891594377

    Page URL:

    If the issue persists, please try embedding the form using the iFrame Method but use the code shown in the screenshot below:

    I hope that works.