How do I cancel my JotForm account?

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    AnnMarieJohnson
    Asked on July 27, 2017 at 05:45 PM

    I need to cancel my account with Jotform..

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    AIDAN
    Answered on July 27, 2017 at 06:59 PM

    I have checked your account and found that it's in the Premium plan.

    Please downgrade your account back to the Free status before we can proceed with deleting it. We have a guide on how you can do so here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Once your account is back to the Free status, please get back to us so we can delete the account.

    I hope this helps. If you need further assistance please let us know. Thank you.