What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change username

    Asked by newsynth on July 27, 2017 at 06:25 PM

    Can u change mine too??

    Another question

    If someone uploads files for his/her submission.. where do those files go (mp3, jpg etc)?

  • Profile Image
    JotForm Support

    Answered by John_Benson on July 27, 2017 at 06:31 PM

    For the upload issue, I have answered you on this thread: https://www.jotform.com/answers/1210209

    For the change account username, please provide 2 or more unique name so we can check if it is available. The first one will be the priority and if it is available, we will change it immediately.

    You can also check it in the JotForm signup page. Here's the link: https://www.jotform.com/signup/

  • Profile Image

    Answered by newsynth on July 27, 2017 at 09:07 PM

    clouzine

     

    instead of

     

    newsynth

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    JotForm Support

    Answered by Kiran on July 28, 2017 at 12:02 AM

    We have now changed your account username to clouzine. You can login to your account using the new username.

    Please get back to us if you need any further assistance. We will be happy to help.